[Important Notice]
Request for confirmed your credit card PIN for issuance of the IC chip card

As we communicated earlier as of November 2018, SuMi TRUST CLUB Card will start issuing IC chip credit cards.
We will start issuing IC chip credit cards from July, 2019 for SuMi TRUST CLUB Card customer.*1
To check the estimated month for the delivery of your new IC chip card, please refer to the “Estimated Delivery Period” provided below.
No action is required on your end for issuance of the IC chip card, however, please make sure that you confirm and remember your PIN before receiving the card.
Your PIN was automatically set and sent to you by post card when your credit card was issued. If you have forgotten your PIN, please call SuMi TRUST CLUB Card Call Center for assistance. Please also make sure that you know and remember PINs for the Supplementary cards, if you have any.

*1 From July 1, 2019 onwards, lost or stolen cards will be reissued and replaced with IC chip cards (tentative).

If you have forgotten your PIN, please call SuMi TRUST CLUB Card Call Center.

SuMi TRUST CLUB Card Call Center

0120-003-081
(Business hours: weekdays 9:00-17:00)
※Closed on weekends, holidays, and from December 31 to January 3
Please contact us by 15th of the month before the "Estimated Dlivery Period" below.

■Estimated Delivery Period for IC chip credit cards

Estimated delivery period may vary depending on the month for your credit card expiry.
Please check the expiry month on the front face of your credit card against the delivery schedule, to know the estimated delivery period for your new IC chip card.

Credit card expiry month Estimated delivery period
July ※ Late July, 2019 ※
August Late August, 2019
April, September Late September, 2019
May, October Late October, 2019
June, November Late November, 2019
December Late December, 2019
January Late January, 2020
February Late February, 2020
March Late March, 2020

* If your credit card expires in July 2019,you will receive a new magnetic stripe-only card in july 2019 and IC chip card in March 2020.

Refer to for the details about how to check or change your PIN.
Click here

March 1, 2019
Sumitomo Mitsui Trust Club Co., Ltd.

  Home Notices We will start issuing IC chip credit cards from the summer of 2019.