Commercial Card Service Guide
Call Center
For general inquiries, replacement of your card, or reporting lost or stolen card in Japan
*Weekdays 9am-5pm / closed on weekends and holidays (including December 30 to January 3)
*Reporting of lost or stolen card and Automated Voice Response system are 24/7.
Toll Free:0120-003-081
From Overseas:+81-3-6770-2800
For lost or stolen card report (Collect Calls are accepted if calling from overseas)
+81-3-6770-2801 (24/7)